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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Victoria Seargent

August 21, 2025

5  out of  5
rating by Victoria Seargent
"I’ve never had an insurance company with an agent that checks in to see how things are going after a claim. It’s nice to feel like someone cares and that you’re not alone in the process."
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Andrew Bovos

August 21, 2025

5  out of  5
rating by Andrew Bovos
"Vicki has done a fantastic job by first off helping me obtain vehicle and rental insurance two years ago while relocating to New Braunfels. It is always a pleasure to speak with her again on a semi yearly bases. She is very helpful, very friendly and I cares. She also has a sense of humor which is a great addition."
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Ernest Lovelace

August 19, 2025

5  out of  5
rating by Ernest Lovelace
"I really appreciate all you have done for me. I don't like change and you helped me many times through it."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Monica Morgan

August 14, 2025

5  out of  5
rating by Monica Morgan
"Very helpful and knowledgeable team!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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James Sappenfield

July 23, 2025

5  out of  5
rating by James Sappenfield
"Matt Wagar is amazing highly recommend"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Justin"
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Aj Sanchez

July 22, 2025

5  out of  5
rating by Aj Sanchez
"I’ve Never had a bad experience with this location. Matt has always done a great job of answering my questions and helping me out!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Justin"
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Fox Sizemore

July 10, 2025

5  out of  5
rating by Fox Sizemore
"Justin and his account manager Matthew are incredibly helpful, responsive and great to talk to. Couldn't ask for better!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Justin"
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Cyndee Hardy

July 9, 2025

5  out of  5
rating by Cyndee Hardy
"I can’t recommend Kendall Anderson highly enough. We had an issue that needed to be resolved. Kendall took the time to thoroughly understand the problem and ensured we were properly insured for our home. Thanks to her, we’re no longer overpaying. We’re extremely grateful for her help and would gladly recommend her to our friends and family."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Justin"
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Anika Niehans

May 28, 2025

5  out of  5
rating by Anika Niehans
"Had the pleasure of Vicki’s assistance. She was thorough, and clear in explanations, which sometimes get lost in all things insurance related. She was so nice! Highly recommend her services!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jancee Schuerger

May 23, 2025

5  out of  5
rating by Jancee Schuerger
"I can’t say enough good things about our process of switching all of our insurance policies to State Farm! Brandy was absolutely incredible to work with. She answered so many questions and made the process seamless. She really took her time to go through all of our policies line by line to ensure we were getting the best rates and explaining everything to us. And the savings, I honestly couldn’t believe it! We should have made the switch a long time ago. If you’re looking for great service to go along with incredible rates, don’t hesitate to contact Justin Meadows office for your home and auto coverage!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Anita Llewellyn

April 30, 2025

5  out of  5
rating by Anita Llewellyn
"Vicki with Justin Meadows State Farm was awesome! Very friendly & helpful with our homeowners policy & other polices while moving to Texas! Highly recommend her & State Farm in New Braunfels!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Denise Logue

April 17, 2025

5  out of  5
rating by Denise Logue
"Brandy was super helpful when we needed to quickly obtain renters insurance for my mother-in-law. She was knowledgeable and assisted us with a reasonable policy that provided adequate coverage. We walked out with the necessary paperwork to submit as proof of coverage. Thank you for the efficient service!"
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Paulette McBride

April 9, 2025

5  out of  5
rating by Paulette McBride
"Vickie helped me greatly. She was very patient with me until I under stood it!! Thank You Paulette McBride"
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Anya Mendez

April 4, 2025

5  out of  5
rating by Anya Mendez
"Had the best experience with Vicki who goes above and beyond to help, she’s so thorough and kind. Made the process very easy for me and helped me through my small hiccups. Was able to get car and renters insurance in one sitting, I highly recommend!!"
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Breneé Mushonga

April 3, 2025

5  out of  5
rating by Breneé Mushonga
"Justin Meadows and team are always great and go the extra mile. Brandy is a great resource and handles everything so professionally and with grace!!! I highly recommend this Statefarm agency!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Shelly Motyka

April 2, 2025

5  out of  5
rating by Shelly Motyka
"Vicki has been so helpful and has been there to answer any and all questions that I have had. I got a great price for both home and auto insurance."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kirstin Tiemann

March 30, 2025

5  out of  5
rating by Kirstin Tiemann
"Vicki did a great job at helping me, she helped me understand so much I was very lost lol"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Mitzi Lancaster

March 18, 2025

5  out of  5
rating by Mitzi Lancaster
"Always attentive to our insurance needs and work hard to find what works best for us!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sloan Wacaster

March 18, 2025

5  out of  5
rating by Sloan Wacaster
"Brandy is a great and wonderful agent. She is kind and helps me whenever I need. She is the best!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Abbey Smith

March 15, 2025

5  out of  5
rating by Abbey Smith
"Justin Meadows State Farm office was so incredibly helpful and diligent in helping solve the issue I was having! Shoutout to Matt for being so kind and welcoming to me!! Really happy with my experience."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Das

March 6, 2025

5  out of  5
rating by Das
"The Representative I spoke with ,Vicky. She is absolutely amazing she gave me the good suggestion with all the options I need and found a policy that work perfectly for me. The hospitality is very good. Thank you Vicky ,Highly recommend!"
We responded:
"Das, thank you for taking the time and leaving this kind feedback! It is great to hear that Vicky was able to assist you with finding the insurance policy that works best for your needs! Feel free to contact the office with any future questions! -Justin "
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Michelle Peacock

March 4, 2025

5  out of  5
rating by Michelle Peacock
"My husband and I recently changed our insurance to State Farm Insurance with Justin Meadows. Our service agent, Brandy Wacaster, was absolutely amazing. She answered all of our questions with patience, wisdom, and top notch customer service. We receive happy birthday texts and other communication frequently checking on us and seeing if there is anything they can do to support us. We are 100% happy with our service with Justin Meadows-State Farm Insurance Agent."
We responded:
"Thank you so much for the wonderful review, Michelle! We’re thrilled to hear that Brandy provided exceptional service and that you're happy with your experience with Justin and our team. Your satisfaction means everything to us, and we truly appreciate your kind words and continued trust! -Justin"
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Rebecca Garrett

March 3, 2025

5  out of  5
rating by Rebecca Garrett
"I switched from my Insurance Company that had handled all my polices for 20+ years with Justin Meadows, State Farm Agency and what a great experience it was! I was expecting a nightmare with tons of forms and bank dealings and It was so easy thanks to Robyn! She took care of everything and walked me through the whole process in no time! She explained everything to me in a way I could understand exactly what to do and expect. I can’t thank the two of them enough for all their time and consideration! I highly recommend this organization for anyone who doesn’t feel like their insurance needs are being met. Thanks again for your expertise and patience!"
We responded:
"Thank you so much for your kind words, Rebecca! We're so happy to hear that Robyn made the transition seamless and that you had a great experience with Justin and our team. We truly appreciate your recommendation and are grateful for the opportunity to assist with your insurance needs! -Justin"
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Kimberly Britton

March 1, 2025

5  out of  5
rating by Kimberly Britton
"Not only does Justin Meadows go the extra mile to provide impeccable service, he saved us money and secured better coverage for us! We made the switch from an insurance provider that had served our insurance needs for decades after speaking with Justin and realizing we could save very significantly on our auto and homeowners insurance and up our coverage with State Farm. He broke down the options and helped us find the best ones for our situation. I highly recommend you reach out to Justin and his team."
We responded:
"Thank you so much for the glowing review, Kimberly! We're thrilled to hear that Justin was able to help you save and provide better coverage. Your recommendation means the world to us, and we’re grateful for the opportunity to assist you! -Justin"
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Suzanna Sharpless

March 1, 2025

5  out of  5
rating by Suzanna Sharpless
"Kendall is just the best! She is so knowledgeable, helpful and serves so joyfully. The insurance biz would not be the same without her!"
We responded:
"Suzanna, thank you for your 5-star review! We love hearing that our customers feel supported and well taken care of. We appreciate you and look forward to serving you in the future! -Justin"